Return Policy
Thank you for supporting our small furry business! Since we’re a growing brand, all sales are final. However, we understand that sometimes things happen, and we want to make sure you're taken care of in certain cases. We're happy to assist with the following exceptions, provided you contact us within 7 days of receiving your order:
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Damaged or incorrect product:
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If your item arrives damaged or you receive the wrong product, we’ll work with you to resolve the issue. Please contact us immediately within the timeframe via our email or Contact Us page. All items must remain unopened and unworn.
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Wrong size (U.S. customers only):
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If you ordered the wrong size, exchanges are possible for unopened and unworn items. Customers will be responsible for the cost of return shipping, new shipping fees, and an $8 restocking fee. Please note, underwear/undergarments are not eligible for exchange.
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Feel free to reach out with any questions via our Contact Us page or email us at contact@yippyapp.co.
Thank you for all your support!